Critical Care

Flexible programs with fellowship-trained intensivists

For critically ill patients, the right care at the right time can make all the difference. Our on-site critical care programs connect patients with fellowship-trained intensivists who ensure the highest standard of care. And for harder-to-reach communities that lack dedicated critical care resources, we offer 24/7 coverage for patients with our tele-ICU program. 

We partner with you to: 

  • Bring seasoned board-certified leaders to your ICU, either on-site or via telemedicine 
  • Build collaborative teams with both intensivists and critical care advanced practice providers (APPs) who make care decisions based on evidence and values alignment 
  • Deliver innovative clinical interventions for better care and results 

With more than 100 ICU programs across the country covering 1,600 ICU beds, we understand the value of operating as a finely tuned unit in whatever hospital we serve. Our practice is values-driven and evidence-based, keeping us in lockstep with one another and our partners. And our high Net Promoter Score reflects the confidence our partners have in us to deliver better care and outcomes. Additionally, as highly specialized clinicians, we pay particular attention to mentorship and development, with a deep well of resources to continue sharpening our clinical and collaborative acumen.  

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Why we’re better — for your patients, and as your partner

Physician-led, flexible teams

We embrace autonomy and flexibility to practice in ways that benefit the communities we serve. And as part of our commitment to consistency, we engage in five key protocols we call the Sound Critical Care Top Five — multidisciplinary rounds, practice guidelines, action plans, team huddles, and ongoing communication — which keep us in lockstep with each other, our partners, and, most importantly, our patients. 

Next-generation leadership

Our critical care practice is rooted in the strong leadership of our board-certified intensivists and the clinical excellence we demonstrate as empowered, collaborative teams. As part of our commitment to developing future healthcare leaders, we’re proud to train and support residents and fellows within many of our practices, working with them to identify innovative clinical interventions that lead to better outcomes for patients as well as help them grow in their early careers.

Clinical excellence

As fellowship-trained intensivists, we continuously calibrate our approach to stay in sync with each other and our partners — from understanding the problem to implementing worthwhile, lasting solutions. As natural collaborators, we engage across departments in the hospital, looking for ways to better support our patients as they transition into and out of the ICU. And within our programs, we find integration — with our hospital and emergency medicine partners — yields even stronger patient satisfaction. 

Process and performance

Our Critical Care Top Five guides our results: 

  • Multidisciplinary rounds: Intensivist-led rounds help align our teams with patients and their families and bring consistency of care across all critical care units. 
  • Practice guidelines: These guidelines help our medical directors monitor, evaluate, and recalibrate the quality of care provided to patients. 
  • Action plans: Regular review of outcomes and action plans ensures continuous improvement. 
  • Team huddles: Daily team huddles and bi-monthly intensivist task forces keep everyone in lockstep on patient care priorities. 
  • Communication: Ongoing cross-communication affords better understanding of the landscape and the ability to pivot as needed. 

Our approach brings better to the bedside

Practice of choice for our clinicians. Partner of choice for our hospitals. Patients at the center of all we do.

People

We foster physician leadership at every level, developing first-rate medical directors who, in turn, invest in their teams. Our culture is rooted in our core values, and we serve our local communities with skill and excellence, in and out of the hospital.   

Practice

We value local autonomy and empowerment, with easily accessible leaders and resources at the regional and national levels for advocacy and support. We value clinical rigor at every turn and maximize efficiency and sustainability without sacrificing our quality and integrity. 

Purpose

Uncompromising in our pursuit of clinical excellence, we proudly care for patients across communities and embrace a culture of accountability and continuous innovation to meet the unique needs of the local communities we care for.