September 10, 2013

Sound Physicians Hosts Complimentary Webcast, “Improving the Patient Experience:Engaging and Aligning Physicians”

Dr. Thomas H. Lee, Chief Medical Officer at Press Ganey, Joins Dr. Mark Rudolph, VP of Patient Experience at Sound Physicians

Tuesday, September 10, 2013 – Sound Physicians, a leading hospitalist organization focused on driving improvements in quality, satisfaction, and financial performance of inpatient healthcare delivery, will host a complimentary webcast on Oct. 1, 2013, at 11 a.m. PST entitled, “Improving the Patient Experience: Engaging and Aligning Physicians.”

The webcast program features Dr. Thomas H. Lee, a 30-year practicing physician and chief medical officer at Press Ganey, and Dr. Mark Rudolph, VP of patient experience for Sound Physicians. Together, Lee and Rudolph will discuss best practices for engaging and motivating physicians to improve the patient experience.

The webcast will highlight the importance of creating a shared purpose based on the voices of patients and physicians. Attendees will learn about effective methods, tools and resources, including training and coaching, meaningful data, targeted analytics, and financial and non-financial incentives. This program is ideal for hospital executives and hospitalist teams providing inpatient care. Register for the webcast at

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