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Compliance

Our Commitment to Integrity

We’re committed to providing high-quality, ethical, and transparent care. If you have concerns about your experience, our Compliance team is available to assist you. Sound Physicians takes all concerns seriously. Every report is reviewed as promptly as possible and handled with respect and confidentiality.

Learn more here: Compliance Helpline

Compliance documents

We’re committed to protecting the privacy and security of your health information. Our Notice of Privacy Practices (NPP) explains how we use and disclose your medical information, your rights as a patient, and the steps we take to protect your information.

We comply with federal civil rights laws and does not discriminate against patients based on race, color, national origin, age, disability, sex (including gender identity and sexual orientation), or any other protected status.

We’re committed to respectful, high-quality, patient-centered care. All patients have the right to safe and non-discriminatory treatment, clear information about their care, participation in decision-making, privacy of their health information, access to their records, and the ability to ask questions or express concerns.

We’re committed to conducting all operations with integrity, accountability, and in full compliance with federal and state laws. Our Corporate Compliance Plan outlines the standards, policies, and internal controls that guide ethical behavior across our organization. It supports our commitment to preventing, detecting, and correcting misconduct, fraud, waste, and abuse in the healthcare industry.

The Sound Physicians Code of Conduct outlines our commitment to providing ethical, lawful, and patient-centered healthcare. It serves as a guide for all employees, clinicians, contractors, and partners, and is intended to help ensure their actions reflect our values of integrity, respect, and accountability.

HIPAA forms

* Need to send a form to our compliance team? Follow these simple steps: Select a form from the list below. Download the form, print it, and complete it thoroughly. Save the completed form and upload it to your computer’s file. Send form(s) via mail, email, or fax to the address identified on the form.

Accountable Care Organization

Sound Physicians ACO offers a confidential helpline for patients to report concerns or issues, or ask questions.

Learn more here: Compliance Helpline