Patient Resources
Our clinicians are committed to providing the best care to patients and their families in the communities we serve. If you or a family member were seen in a hospital, emergency department, or post-acute care facility, you might have received a bill from Sound Physicians. This bill is for the services provided by the clinician who delivered care.
We partner with hospitals across the country and are dedicated to ensuring your experience as a patient is one that makes you and your family feel confident in the care you receive. Below are a few options to help you with the next steps of your billing inquiry.
If you were seen at the following locations, please click the appropriate button below:
Texoma Medical Center and Northwest Texas Healthcare System Patients Bonham Hospital, Temecula Valley Hospital and St. Mary’s Regional Medical Center Patients
All other locations:
Patient billing and payment information
Services 9/30 and prior
Hospital Medicine and Critical Care
- Patient portal: www.mydocbill.com/sndp
- Customer service: 866-765-0513 or SNDPbilling@mydocbill.com
- Payment address: PO Box 743522, Los Angeles, CA 90074-3522
Emergency Medicine
- Patient portal: www.mydocbill.com/sned
- Customer service: 866-535-5215 or SNEDbilling@mydocbill.com
- Payment address: PO Box 748996, Los Angeles, CA 90074-8996
Anesthesia
- Patient portal: www.mydocbill.com/snda
- Pre-pay patient portal: www.mydocbill.com/SNDA/pre-pay
- Customer service: 866-452-9765 or SNDAbilling@mydocbill.com
- Payment address: PO Box 741658, Los Angeles, CA 90074-1658
Services 10/1 and after
Anesthesia
- 800-707-0275
- SoundANES@ventrahealth.com
Hospital Medicine, Emergency Medicine, Critical Care, Telemedicine
- 800-603-6571
- SoundEMHM@Ventrahealth.com
No surprise billing
When you receive emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more.