Emergency Medicine
50% throughput lift, 40% walkout drop
When someone is suffering, every minute counts. Patients in your emergency department (ED) want to be tended to compassionately and quickly. You want their care to be reliable and always improving. With Sound Emergency Medicine, we deliver on all counts: our model is focused on protocols and workflows that maintain care consistency and demonstrate measurable improvement in door-to-clinician (DTC) time, left before treatment complete, and length of stay.
Reducing DTC
50% median door-to-clinician improvement†
How we do it: For us, it’s all about redesigning the ED’s front end. Our Emergency Medicine program eliminates unnecessary delays and gets patients evaluated sooner, even during high-traffic times. Here’s how we do it:
- Quick registration: collect only essential patient information
- Rapid evaluation: coordinated, team-based approach
- Bed management: placement based on acuity, severity
- Flexible models: split flow, vertical treatment
Fewer walkouts
40% left-before-treatment-complete improvement†
How we do it: Patients are more likely to stay when care starts quickly and progress is apparent. We keep fewer patients from walking out with a combination of early evaluation and front-end performance management.
- Early evaluation: clinician initiates care ahead of bed
- Dedicated pathways: patients triaged, moved for acuity
- Real-time monitoring: team tracks patients who left without being seen or before treatment complete
Gains across the ED1
Door-to-clinician time
50%
Improvement
Left before treatment complete
40%
Improvement
Median discharge length of stay
16.5%
Improvement
Median admission length of stay
33%
Improvement
Shortening discharge length of stay
When it’s part of your daily ED operations design, discharge efficiency improves. By standardizing how visits are closed, we reduce delays and improve clarity for patients and the people caring for them:
- Bedside discharge: conversation covers diagnosis, testing, safety, next steps
- Early coordination: nurses work with the team to prevent end-of-visit delays
- Discharge alignment: orders for out-the-door execution
Reducing admission length of stay
Standardizing and accelerating ED-to-inpatient transitions helps reduce boarding, safety risks, and throughput breakdowns.
- Decision to admit: target is within 60 minutes
- Clinician handoff: structured clinician-to-clinician communication
- Rapid admission: standard protocols, pre-aligned service-line agreements
- Streamlined flow: bed assignment, standardized nursing handoffs
Explore a partnership
Provide the care your patients deserve
Proof in practice
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Metrics That Matter: Moving the Needle on Flow, Quality, and Financials
Hospitals face an overwhelming number of performance metrics, making it challenging to know where to focus. In this session, you’ll learn how health system leaders cut through the noise prioritizing the right metrics and using advanced analytics, interdisciplinary huddles, and leadership accountability to unlock capacity, elevate quality, and strengthen margin. -
Integrate EM + HM + CC: One acute care team. Faster flow. Shared accountability.
You’re accountable for safe, predictable flow. When Emergency Medicine (EM), Hospital Medicine (HM), and Critical Care (CC) operate in silos, bottlenecks stack up: boarding stretches, discharges slip, and handoffs vary—impacting throughput, patient experience, and margins. -
Unify EM + HM: One team. Smoother handoffs. Uncompromising care
Sound can partner with you to unify EM and HM under one accountable, physician-led structure. With on-site leadership, shared priorities, and a repeatable daily cadence, we align teams for more predictable throughput, fewer avoidable delays, and a patient experience that reflects your standard.
- Source: Sound Emergency Medicine internal partner performance data from Jan. 1, 2023, through Jan. 1, 2026. ↩︎